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Customer Service

Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store at no additional cost! If you choose to pick up your order at the store, please allow 24 hours after you place your order. This will allow our team to prepare your order.

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Shipping Policies

The College Store is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.

We process orders within 24 hours from the time you finalize your purchase.  On average, your order will be received in 7 - 10 working days. During August or December, delivery time may take longer depending on the Holiday Schedule. 

*Items ordered over the weekend will be processed during the following business day. 

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Last day for a full refund: February 1, 2017.  Last day for full refund Second Start – February 23, 2017.  Receipt and Fee Statement Required!  CNED and Mini Semester books 1 day!!  After deadline for refunds store credit will be given!  Wrapped packages are NON-REFUNDABLE IF OPENED!! Prices may be changed at anytime as new information is received.  The College Store reserves the right to refuse any return or refund.  ALL SALES FINAL ON SALE ITEMS.  NO REFUNDS ON RENTAL TRANSACTIONS.  Original tags must be on clothing for a refund. 


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Contact Support

Contact us anytime with questions or concerns via email at: spowell@alvincollege.edu. You can also contact our customer service department at: 281.756.3681

Support Contact Form * required fields

Our support staff will respond within 24 hours.

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